For Enterprise. From Everywhere.

Strategic‌ ‌Capacity‌ ‌Manager‌ ‌(CR3)‌



Chicago, IL, USA
Posted on Friday, June 30, 2023

About Torch:
We believe there’s a better way to do logistics – using better data, better technology, and better tools. Torch is redefining the way freight moves, as the world’s first short-haul brokerage. Rapidly growing e-commerce, warehouse networks, and urban populations are causing a rise in shorter lengths of haul. Did you know the average length of haul has been reduced by more than 27% over the past few years? And that at least 70% of all truckload moves are now less than 550 miles? The need for better logistics around short-haul is growing rapidly.

We’re building the only digital platform focused exclusively on short-haul lanes (50-550 miles). This complicated and disparate problem will require fundamentally better technology and data collection. Here at Torch we're building those solutions. By injecting our technology into the highest cost centers, Torch wildly reduces operating costs, and by focusing on data, we help short-haul freight move better. We’re based in Chicago and backed by leading supply chain and enterprise technology investors. We are a fast-paced, high-energy start-up building solutions to change the future of shipping. If you are looking for a place that will bring excitement and purpose to your work, and give you hands-on experience building something big, then we invite you to come join us!

About the Role:
As a Strategic Capacity Manager you will focus on using your experience with our unique carrier network and industry-first technologies to help shape the form and direction of our Carrier Sales efforts. You'll be a mission-critical relationship with existing carriers to help the develop power lanes, growth their business, and optimize their fleet. Short-haul is a vastly more complicated and disparate world than long-haul, so your experience and insights will be critical to helping us build and develop the first short-haul network. You’ll work closely with our engineers and data team to carefully supercharging our cutting-edge short-haul platform. Additional opportunities are generated through industry referrals, internal communications and prospecting. As your relationships and success grow, so will your pay. This role combines inside sales, account management, supply chain knowledge and operational excellence to meet the shipping needs of our customers.


  • Develop, establish and maintain relationships with carriers in the truckload marketplace
  • Knowledge of various freight markets and trends based
  • Identify, source and procure new carriers relationships
  • Establish internal relationships within Torch to expand your book of business
  • Manage carrier network to ensure accurate levels of service
  • Utilize data driven resources to make informed buying decisions
  • Navigate Torch’s proprietary software to manage daily operational load management tasks
  • Work closely with Customer Account Managers to provide best-in-class service
  • Manage and coordinate junior carrier sales staff
  • Train and provide guidance to new and junior staff
  • Occasional weekend work required

About You:

  • Strong work ethic, self-motivated, competitive nature
  • Ability to create and develop strong internal and external relationships
  • Conversational
  • Ability to negotiate, empower and influence others
  • Desire and ability to learn and develop using technology
  • Analytically-minded, with strong decision-making abilities
  • Quick learner with ability to multi-task
  • Able to work both independently and in a team setting

Required Qualifications:

  • At least 5+ years of logistics experience
  • At least 5+ years of carrier sales experience
  • Management-ready
  • Degree highly preferred

Our Benefits & Perks:

  • Competitive base salary, commission plan & bonus incentives (Strong performers can earn $100k+)
  • Strong advancement potential
  • High-energy, dynamic work environment
  • Medical, Dental and Vision
  • Paid time off
  • Casual dress code