Job Description

Location: Ujjain

Experience: 1-3 Years

Industry: Retail

Key Responsibilities

• Greet and assist walk-in customers in a professional and courteous manner.
• Understand customer requirements and recommend appropriate products or services.
• Explain product features, pricing, and offers clearly to customers.
• Generate leads and convert inquiries into successful sales.
• Maintain daily sales records, follow-ups, and customer data.
• Handle basic billing coordination and ensure smooth customer onboarding.
• Address customer queries, concerns, and complaints effectively.
• Coordinate with backend teams for order processing and service delivery.
• Meet or exceed assigned sales targets and KPIs.
  
  

Required Skills & Qualifications

• Strong communication and interpersonal skills.
• Good convincing and negotiation abilities.
• Customer-centric and presentable personality.
• Basic knowledge of MS Office / CRM tools is an advantage.
• Ability to work under targets and pressure.
• Graduate / Undergraduate (as per company policy).
  
  

Preferred Candidate Profile

• Prior experience in front-desk sales, retail sales, or customer handling.
• Freshers with strong communication skills are also welcome.
• Immediate joiners preferred.
  
  

What We Offer

• Fixed salary + attractive incentives.
• Performance-based growth opportunities.
• Training and skill development.
• Friendly and professional work environment.
  
  

Additional Information