At FirmPilot, we’re building technology that helps law firms grow faster. Every client website and digital campaign we manage is an extension of that mission. We’re looking for a WordPress Admin & QA Specialist who knows WordPress inside and out and takes pride in catching what others miss.

This is not a content-upload or plugin-toggle role. We need someone who can think like a developer, test like a perfectionist, and act like a project manager. You’ll own the QA and upkeep of client sites, ensuring every deployment is accurate, fast, secure, and client-ready.

If you have a deep understanding of how WordPress works behind the scenes and can translate bugs, performance issues, and UX inconsistencies into actionable fixes, you’ll thrive here.

What You’ll Do

• Review, audit, and QA client websites in WordPress to ensure all updates, content changes, and new builds meet FirmPilot standards.
• Manage the WordPress backend environment including plugin updates, theme integrity, site performance, and compatibility checks.
• Identify bugs, inconsistencies, or performance issues, and clearly document them for developers to resolve.
• Conduct pre-launch and post-deployment QA, including responsiveness testing, accessibility validation, and load performance checks.
• Collaborate with Customer Success, Product, and Engineering teams to translate client feedback into technical action items.
• Monitor production environments for uptime, version control, and overall stability across client sites.
• Maintain detailed QA documentation and process tracking in tools such as Monday, Notion, and Slack.
• Support process improvements by recommending automation, tools, and workflows that enhance quality and efficiency.
  
  

What We’re Looking For

• 2+ years of professional experience with WordPress site administration, QA, or development (SaaS experience preferred).
• Strong familiarity with plugins, page builders (Elementor, WPBakery, Gutenberg), themes, and hosting environments.
• Ability to perform manual and functional QA testing with exceptional attention to detail.
• Working knowledge of basic front-end development concepts (HTML, CSS, JavaScript).
• Understanding of site performance metrics and SEO fundamentals as they relate to QA.
• Proven ability to troubleshoot, communicate clearly, and follow through on issues until resolution.
• Experience documenting bugs and QA findings in platforms like Monday, Asana, or Jira.
• Excellent written and verbal communication skills with a customer-first mindset.
• Availability for after-hours or weekend support as needed for urgent client updates or releases.
  
  

Why FirmPilot

We are a high-growth, AI-powered legal marketing platform backed by leading investors. Our team moves fast, collaborates openly, and values people who take ownership. You’ll work directly with smart, driven professionals who are building the future of marketing technology for the legal industry.

If you’re passionate about clean builds, flawless user experiences, and tightening QA systems that scale, this is your opportunity to make a visible impact.

Annual Salary Expectations: $65,000 - $85,000